For the 211 Helpline, New York lawmakers need extra help

State lawmakers on Wednesday referred to as for the strengthening of the state’s 211 helpline as a part of New York’s catastrophe emergency plan, whereas additionally elevating funds within the state price range.

The proposal, made with the help of State Assemblywoman Donna Lupardo and Senator Peter Herkham, is meant to offer steady activation of the 211 Helpline throughout emergencies as a part of its response to non-emergency requests for help.

The helpline was initially developed to offer larger entry to human companies. Nonetheless it has advanced into an asset within the long-term catastrophe response and restoration throughout snow and blizzards, in addition to floods and the COVID-19 pandemic. The road is meant to offer non-emergency help in addition to entry to assets within the occasion of a catastrophe 911 and different authorities emergencies.

“I can’t say how a lot 2-1-1 is price to our neighborhood and state,” mentioned Assemblywoman Donna Lupardo. “They reply to 24/7 calls that present referrals for quite a lot of companies. With out them we might by no means have gotten previous two years. Now they want recognition and safety as a part of the state emergency response plan.

“It is time for New York to acknowledge the complete potential of its 2-1-1 helpline as an info and communication instrument outdoors of emergencies,” Harkham mentioned. “This new regulation will arrange the 2-1-1 helpline, which can allow useful resource residents to depend on entry and help for course and steerage on state companies and numerous applications, and extra.”

In the meantime, lawmakers additionally referred to as for $ 3 million to be allotted to 211 companies within the state price range, which will probably be authorised subsequent week. If authorised, funding would improve by $ 1 million over the earlier yr. Including extra funds will permit for a statewide database of companies growth, a centralized web site and reimbursement for activation in disaster-prone areas.

Information abstract:

  • For the 211 Helpline, New York lawmakers need extra help
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